Effective Date: 23 April 2026
1. Introduction
At The Heron Country Club, we are committed to protecting your privacy and handling your personal information in a transparent and secure way. This policy explains how we collect, use and store your data when you visit our website or get in touch with us.
2. Information We Collect
We may collect and process the following information:
Your name
Email address
Phone number
Event details or enquiry information
Any information you provide through our contact forms
Website usage data such as IP address and browser type
3. How We Use Your Information
We use your information to:
Respond to enquiries and provide information about our services
Manage bookings and event planning
Improve our website and user experience
Send relevant updates where appropriate
We only use your data where we have a lawful basis to do so.
4. How We Store Your Data
Your data is stored securely and only accessible to authorised members of our team. We take appropriate measures to protect your information from unauthorised access, loss or misuse.
We retain your data only for as long as necessary to fulfil the purpose it was collected for.
5. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with trusted third parties where necessary, such as:
Service providers who support our website or enquiries
Professional advisors where required
All third parties are required to respect the security of your data.
6. Cookies
Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use the site so we can make improvements.
You can control or disable cookies through your browser settings.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data
Object to how your data is used
To exercise any of these rights, please contact us using the details below.
8. Contact Us
If you have any questions about this policy or how your data is handled, please contact us:
The Heron Country Club
Herongate, Brentwood, Essex, CM13 3LW
Email: info@heroncountryclub.uk
Phone: 01277 811289
9. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page
